Our Commitment to You
At Bendigo Property Plus we understand the importance of renting your property to the best possible tenants who will care for your property and ensure the property is maintained to a high standard. We also understand the importance of achieving the best possible return and getting your property let or re-let in the fastest possible time. Jane Diss is Director of a department of 5 staff in Property Management. Our team undertake constant training to keep up to date with the ever changing State Government Residential Tenancy Acts, marketing trends, client relationship management systems & risk prevention.
Our active services during management are to provide up to date market appraisals, routine inspections, maintenance, smoke alarm compliance and lease renewals.
Accounting & Arrears Management
We have a dedicated Trust Account person and have a very strong focus on maximising cash flow for our property owners. Our arrears management is the best in the industry and we consistently have arrears at less than 1%. For the 2017-18 year we achieved arrears at less than 0.5%.rental receipting and rent arrears process is performed daily and we have strict financial process controls in place. We commence the rent arrears follow-up process from day one of arrears so you can be confident that the financial management of your property is being managed effectively to maximise your monthly income.
Bendigo Property Plus disburse rental funds to our landlords twice per month; mid-month and end of month. We understand that many investors’ lead busy lifestyles and they wish for their property manager to be responsible for all aspects of their investment property. As such, we can arrange the payment of bills from funds collected, before the due date. Included in this service is the payment of local authority rates and charges, insurance premiums and any other costs as they fall due. We’ll take care of the entire process and make your investment the easiest asset you own. Expenses that Bendigo Property Plus can pay on your behalf can include:
- Water rates
- City Council rates
- Body Corporate fees
- Property Insurance invoices
- Repairs and Maintenance invoices
Part of our service offering for landlords is also an online client portfolio portal.
Client Portal Benefits:
- 24/7 access and transparency
- Real time reporting on financials
- Access to historical statements
- Download PDF versions of supplier invoices
Our belief in finding a great tenant is presenting the property to a target market and attracting a high volume of applicants so landlords can select the most suitable. A fully automated system matches and drives our rental properties in front of tenants who are stored on a database built over many years and exceeds over 2000 people. Bendigo Property Plus conduct open homes on evenings and on Saturdays so we make it convenient for people who work to attend. Once a tenant is selected we draw up leases, collect a bond and record an extensive coloured photograph condition report.
Bendigo Property Plus showcase properties to potential tenants by building an interactive 3D model of the physical internal environment allowing them to walk through the property online (a condition of building this model is that the property is available vacant or well presented at the time).
Using internet sites realestate.com.au , domain.com.au ,view.com.au and bendigopropertyplus.com.au as a platform we showcase the 3D tour in conjunction with standard photos and floor plans.
Make the Move – its easy and no cost to you
If your investment(s) are currently managed by another agent and would like to change over to Bendigo Property Plus all you need to do is contact one of our Property Managers, we take care of the rest. Our team will arrange the transfer of management. We will provide you with a transfer of management letter and management authority. Once we have these signed by you we will notify your current agent and arrange a time to visit their office and pick up your property files and keys.